配送ポリシー

We genuinely care about your experience and want every customer to feel confident when shopping with us. Before making a purchase, please review our Shipping Policy, which applies to all orders.

1. Free Shipping

We offer free shipping on all orders of $99 USD or more.

2. Processing and Delivery Times

You can estimate your order’s arrival using the processing and delivery timeframes below.

Processing Times

  • Free Shipping: 1–2 business days
  • Skip-the-Line Insured Shipping: Within 24 hours

Estimated Delivery Times

Location Estimated Delivery Time
United States, excluding remote areas, and Canada 7–12 business days
Remote areas, islands, and APO addresses 20–25 business days
Europe 8–14 business days
United Arab Emirates 15–20 business days

Important Information

Insured Shipping

If a package shipped with our insured shipping option is lost in transit, we will take full responsibility and arrange a replacement at no additional cost.

Delivery Guarantee

If your order has not arrived within 30 business days of the purchase date, please contact us at contact@apexmy.net to request a full refund or replacement.